Why IFYS Urban Angels?

Urban Angels Community Kitchen is a platform for bringing the community together, creating and distributing a ready stock of nutritious frozen meals for people who need support in this way.

It was developed from understanding the challenges faced where, as a result of illness, trauma or other significant difficulty, it becomes an ordeal to arrange a nutritious, balanced meal. As many who have experienced crisis can attest, the simple gift of a meal at difficult times can not only relieve the stress of the moment but also lift the spirits of those in need

The opportunity

Urban Angels are seeking a casual Food Services Assistant to join the team situated at the IFYS Kawana Hub Specialist Homeless Service.

The Kawana Hub Specialist Homeless Service is a 68-bed short term emergency housing solution, available to residents of the Sunshine Coast that are experiencing homelessness.

The Food Services Assistant will support the provision of three meals a day, ensuring hygiene, health and safety standards are met, and providing friendly and non-judgmental service to all residents of the program. This role is part of a team of rostered Kitchen Support staff, working alongside a chef, other IFYS staff and volunteers.

What's on offer?

• Casual employment
• $33.38 per hour (inclusive of 25% loading) + applicable penalty rates for day and time of shift
• Access to not-for-profit salary packaging options (package up to $15,900 per FBT year)
• Annual $250 personal wellbeing reimbursement benefit towards eligible activities
• Central Bokarina location with cafes and walking paths nearby
• Vibrant and welcoming team environment
• Opportunity to give back and make a positive impact
• Free access to the CALM Premium App + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)
• IFYS will cover the cost for the successful candidate to complete Food Safe Handling certificate

Key requirements:

• Daily operations of the kitchen including customer service, food preparation, restocking and receiving delivered goods, accurate administration
• Assist chef of the day in food preparations
• Support residents to access refreshments and foods during the day
• Work alongside volunteers in the delivery of catering service to residents
• Train and supervise volunteers involved in the kitchen
• Cleaning and sanitising dining area and kitchen throughout the day
• Assist with ensuring that the food served and the kitchen meets all legislated hygiene and health and safety requirements

To be successful in this role you will possess:

• A resilient and can-do nature
• A positive and non-judgmental manner interacting with people from all walks of life
• Experience in hospitality, customer service and/or community services highly regarded
• Knowledge of food safety standards
• Willingness to work agreed rostered hours. Flexibility to accept changes in rostered hours highly regarded
• Strong interpersonal and administrative skills

Must hold or be willing to obtain if successful:

• Valid Queensland Driver's License with no restrictions, and own reliable transport
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Service Suitability Check (LCS2)
• National Criminal History Check (a new check will be conducted through IFYS systems)
• Food Safe Handling Certificate

If you would like further information on this role, please call 5438 3000 to speak to Veronica in the Recruitment team or email recruitment@ifys.com.au

Applications close at 5:00pm on Wednesday 15th of April 2026. Applications received after this date will be accepted but may not form part of the initial candidate pool.