At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.
We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.
Job Description
The opportunity
IFYS Foster and Kinship Care Cairns has an exciting opportunity for a Support Coordinatorto join the team.
As a Support Coordinator in the Foster and Kinship Care team you will provide developmental and trauma informed support and supervision for children and carers within the child protections system.
What's on offer?
Permanent full-time employment
Work based throughout the Fair North Queensland catchment area
Salary starting $100,700 base per annum + superannuation – IFYS is committed to gender pay equity
Excellent not for profit salary packaging options (package up to $15,900 per FBT year)
Join a positive, supportive and inclusive work environment and team
Unique in-house training opportunities including Therapeutic Crisis Intervention training, Preventing Child Sexual Exploitation and Sanctuary training
Annual $250 personal wellbeing reimbursement benefit towards eligible activities
Free access to the CALM Premium App + personal travel discounts through Flight Centre
Access to the Employee Assistance Program (EAP)
Responsibilities of the role
Support the recruitment, training and screening of Foster Care applicants
Complete assessments of foster and kinship carers capacity to meet standards of care, report findings to Child Safety
Support carers to provide ongoing care that is emotionally and physically safe, developmentally appropriate, nurturing and engaging to foster growth and resilience
Meet all compliance requirements set by Child Safety for HSQF licensing purposes
Provide support to children in regard to placements, targeting specific issues through appropriate therapeutic interventions relevant for their care plan
Conduct assessments and developing individual care plans for each child in care in collaboration with key stakeholders
Conduct home visits for all families, with additional ongoing regular email, phone, and in-person support
Support families and children to develop natural links and connections with their family and community
Create and develop functional links with community organisations, professional services, alternate care networks
Take part in the on-call services and attend community events to recruit carers
Requirements for the role
Professional experience working with children and families in a therapeutic environment
Tertiary qualification in Social Work, Psychology or a related field required
Exceptional time management and prioritisation skills
Understanding of child protection and statutory intervention services
Demonstrated knowledge of strengths-based and client-centred practice
Well-developed communication skills, including report writing
Must hold or be willing to obtain if successful
Valid Queensland driver's license with no restrictions
QLD Working with Children Check (Paid Blue Card)
Licensed Care Suitability Check (LCS2)
National Crime Check (IFYS will complete a new check through our systems)
Ability to provide two recent line manager references (including your current employer)
If you would like further information on this role, please call (07) 5438 3000 and ask to speak to Tamara in the Recruitment Team.
Applications Close : 5pm Monday the 6th of April 2026
Applications received after this date will be accepted but may not become part of the initial candidate pool.